Saturday, September 28, 2013

Migration to the "Cloud Model"!

Mynd has adopted the cloud technology for all hosted applications and completely migrated to enterprise cloud model with a disaster recovery site in place. This becomes a success story at industry levels of all verticals. The Mynd applications that customers are accessing today for their day-to-day process are now placed in cloud.

Cloud computing is simply a new way of looking at and talking about virtual setup. More precisely, instead of having a software application running in a server room, the application runs in a datacenter. And, this datacenter doesn't need to be within or near the office premises. In fact, you may not even know where the datacenter is!

Cloud computing is actually just a new name for an old idea. In fact, since the last few years we are using cloud. E.g. our personal e-mails (Yahoo, Google etc..), our online access to Bank Accounts …Then what’s the difference? The difference is in terms of offered services & the technology used in the cloud. All cloud infrastructure runs in virtualization and majorly, three different services are offered by any leading cloud service provider.

  • Ø  IaaS           :           Infrastructure as a Service
  • Ø  SaaS          :           Software as a Service
  • Ø  PaaS          :           Platform as a Service.

  • ·      Limitless Scalability: With the expansion of Business, add-on infrastructure resources are always on high demand. Resources can increase in on-a-fly.
  • ·        Physical & Virtual Security: Data centers are quite robust as compared to your local server room.
  • ·        High Density Power: No need to worry for prolonged power-cuts, run out of diesel for your generator.
  • ·     Broad Connectivity Choice: Multiple internet service providers with unlimited bandwidth.
  • ·         Low Cloud cost: Pay as per use concept and optimal cost as compared to your high operational cost.

Challenges for adopting new technologies

  • ·      Seamless migration of customer application & database within SLA i.e. “No application down time” objective. You can't afford a downtime beyond SLA, as signed & agreed with the customer.
  • ·         Configuration Dependencies: As the new setup is with different architecture. The new setup is under virtualization with redundancy at all levels and hence the application configurations as well as offered SaaS services were typically a challenged one.
  • ·         No Data Loss during migration. This involves the migration of huge customer data from old setup to new setup and goes live within the SLA without any data loss for almost 150+ odd customers.

How is Mynd Placed today?

·     The entire infrastructure is in Enterprise Public Cloud with SIFY, a TIER III standard data center with IaaS, SaaS & PaaS services with primary data center located at Mumbai and disaster recovery data center located at Bangalore; which are in two different seismic zones.
  •         Redundancy (Fail over) at each level i.e. Application, Router, Firewall, SAN & ISP.
  • ·         A world class service with uptime SLA of 99.95%.
  • ·         3A Service i.e. Access from Anywhere at Anytime.
  • ·         Disaster site i.e. data is safe with RPO & RTO of 30 mins & 2 Hr. respectively.
  • ·         BCP plan with the start of operation in less than one day.
  • ·       Hosted service with low cost (including DR). Almost 30% saving on monthly recurring cost. 
  •         No congestion, no bandwidth issue i.e. hassle free access even with heavy load (month end)
  • ·         Compliance service as per ISO 27001 & SSAE 16.

Tuesday, September 17, 2013

Mynd's Awards & Accolades....

Mynd’s products and processes have been greatly appreciated by its clients and competitors. For the value it has added to businesses over the years, Mynd has received several awards. These accolades recognize its superior potential and contribution to the industry and are summarized below:

  • Ø  2013: Star SME Services (Small) Category
  • ü  Mynd Solutions bagged the award for the star SME- service 2012 at the fourth edition of the business today-yes bank SME awards on April 10, 2013, at the ITC MAURYA, New Delhi. these awards felicitate the best small and medium enterprises in India. Mynd has been awarded for outstanding service delivery in its core area of business process outsourcing in finance and hr. Mynd was selected as a star service provider from a whooping 4,100,00 SME applicants participating in the business today-yes bank best SME survey and awards, conducted by yes bank between October 2012- January 2013. The rigorous selection procedure for this award involved the participants providing audited annual reports, among several other financial parameters for the assessment of performance, liquidity and growth etc. the selection process for the SME awards also involved site visits and background checks.

  • Ø  2013: Mynd Solutions awarded by Indus Towers for supporting services for its Gujarat circle.
  • Ø  2012: Mynd Solutions nominated by ET Now and Indiamart for Leaders of Tomorrow Awards.
  • Ø  2011: Mynd Solutions awarded the “Best Professional Service Business of the Year 2011” by Franchise India and Zee Business.
  • Ø  2011: Mynd Solutions received the “Best Service Provider Award” from Indus Towers Ltd for all India services in 2011.
  • Ø  2010: Mynd Solutions received QCI – D.L. Shah National Awards on Economics of Quality, Certificate of appreciation for large scale units, for the case study “Improve Project Profitability.”

  • Ø  2009: NASSCOM Emerge Leader for Growth 2009-2010:
  • ü   Mynd Solutions Awarded As The Top Emerging Company Under The Category “Emerge Growth” For The Year 2009-2010 By NASSCOM.

  • Ø  Accreditations
  • BSI Certificate of Registration:

  •     Mynd Solutions received the ISO 27001:2005 certification from BSI in 2010. This certification is an exclusive auditable global standard defining the precise requirements for an Information Security Management System (ISMS). The standard facilitates companies in protecting information assets through adequate security controls as well as improving their respective ISMS.

Wednesday, September 11, 2013

                                            Business Process Management (BPM)

Business process management (BPM) is a systematic approach to making an organization's workflow more effective, more efficient and more capable of adapting to an ever-changing environment. A business process is an activity or set of activities that will accomplish a specific organizational goal.

The goal of BPM is to reduce human error and miscommunication and concerned with maintaining and optimizing an organization's equipment and core operations.

BPM is often a point of connection within a company between the line-of-business (LOB) and the IT department. Business Process Execution Language (BPEL) and Business Process Management Notation (BPMN) were both created to facilitate communication between IT and the LOB. Both languages are easy to read and learn, so that business people can quickly learn to use them and design processes. Both BPEL and BPMN adhere to the basic rules of programming, so that processes designed in either language are easy for developers to translate into hard code.

There are three different kinds of BPM frameworks available in the market today. 
  • Horizontal frameworks deal with design and development of business processes and are generally focused on technology and reuse. 
  • Vertical BPM frameworks focus on a specific set of coordinated tasks and have pre-built templates that can be readily configured and deployed. 
  • Full-service BPM suites have five basic components:
  • Process discovery and project scoping
  • Process modeling and design
  • Business rules engine
  • Workflow engine
  • Simulation and testing

While on-premise business process management (BPM) has been the norm for most enterprises, advances in cloud computing have led to increased interest in on-demand, software as a service (SaaS) offerings.