LOGISTICS MANAGEMENT SOLUTION ON BPM PLATFORM BY MYND

THE CLIENT:

A leading Indian Telecom Equipment Service provider. The company is a Solutions provider to the telecom infrastructure industry for deployment and manufacturing of fiber cables; manufacturing of optimized microwave equipment; power management systems; security and surveillance system and solutions.

THE CHALLENGES WITNESSED BY CLIENT PRIOR TO AUTOMATION BY MYND:

      Distorted Finance, Accounting & Admin Process- Leading to pilferage

?        Not much control on Vehicle Utilization resulting in high costs

?        Delays in Processes resulting in Dissatisfaction 

?        Keeping Track of vehicle movements 

Manual Processes in place for-

•       Vendor contract notes

•       Vendor invoices

•       Log books for vehicles

•       Vendor Payment process

Human Interventions needed!-

•       Approval work flow

Lack of Visibility in-

•       Actual vs. budgets

•       Utilization of Vehicles

SOLUTIONING PROPOSED BY MYND TO CLIENT:

Use of NOVEL TECHNOLOGIES-

1  SaaS Solution - BPM on Cloud:  Software As A Service Platform offered by Mynd is helping drive Business Transformation for clients via “on the fly” configuration and integration of Business Processes such as Fixed Assets, Employee, Inventory, Vendor and Customer Management etc. The SaaS delivery model ensures great cost saving for the customers and helps drive growth through improved competitiveness and connectivity. Other benefits include more productized service delivery (instead of standard lift and shift solutions), broader spectrum of services covered with higher values involved.

Configurable BPM features-

•       eContract Mgt

•       Vendor Mgt.

•       Users Mgt.

•       Vehicles Mgt.

•       Work Flow Approval

•       Business Process Configuration

•       eDocuments Library

•       Dynamic Forms creation with capability to add new fields

•       Email alerts configuration option

•       Keyword based process enablement

•       SMS Alerts:  SMS Reminder to User if No trip created by Driver and Escalation SMS to User Next day if No trip created by Driver

    Disruptive Technologies such as SMAC-Social Media, Mobility, Analytics (Big Data) and Cloud, are being adopted by Mynd to play a vital role in improving the overall business outcomes for customers

•       Mobility- Enables organizations to fulfill strategic imperatives, enhance real time connectivity and operational efficiency throughout corporate functions and develop engaging customer experiences

•       Analytics (Big Data)- Advanced analytics help improve competitive advantage of clients by offering superior business intelligence and useful data insights

•       Cloud- Elastic scaling, service automation, virtualization and substantial cost improvement through dynamic abstraction of IT services

•       Map and Map Data

o   Transaction Mgt

o   Point of Interest for Trips Mgt

•       Mobile Technologies

     Mechatronics

•       GPS Devices

•       Mobile Devices

BENEFITS FROM MYND’S SOLUTION PROVIDED TO CLIENT:

    Controls Enforced-

•       eContracts

•       eLog Books for Vehicle

•       Visibility of  Vehicles

  Efficiency Improved-

•       Just in Time

•       High Visibility

•       Service Levels Monitoring

  Economy: Cost Benefit to Client-

•       Variable Fee Model

•       Reduced pilferage

Social, Mobility, Analytics and Cloud SMAC- The future of IT Technologies!

SMAC, the latest “Fifth Wave” ofIT infrastructure subsequent to the Internet PC wave is riding fast and emergingas the “In” thing when it comes to technology for business transformation andgrowth. This new concept is rapidly changing the conventional concepts of “ValueChain model” to migrate to innovative virtual Business Models.Withthe day-to-day increasing power of the social media and mobile phones, modernbusiness are being compelled to include the new technologies as a part of theirCRM and marketing strategies. Different social media platforms such asFacebook, Linkedin, Twitter, Blogger, Instagram and YouTube etc. are now the newest“Customer Hangouts!” thus forcing advertisers and marketers to exploit theopportunity to the fullest!The matrices of brand loyaltythese days are shifting from value propositions to information bombardment inthe Internet age. This phenomenon is leading businesses to include analytics intheir marketing strategy as offering a statistical analysis of comparison, performanceand cost with competition can drive better consumer decisions. High and globalavailability of information and it’s compatibility with various devices becamecost effective with cloud technology. The integration of the fourelements – Social, Mobility, Analytics and Cloud for business outcomes enhancementis allowing businesses to improve brand value, leverage and expand customerbase with the final output being revenue growth. Social networking can enableany business in any industry to fruitfully engage its customers for gettingcritical insights such as likes and dislikes and spending habits, etc. Theabove factors together are helping businesses design and deliver customizedsolutions to clients, with the “One-size fits all” approach slowly becomingobsolete!.The Cloud technology isoffering the Perfect platform for deploying these customized solutions at aglobal scale yet at a low cost. Many industries including Banking, Insuranceand Healthcare have adopted the SMAC set of emergent technologies for engagingin the best possible manner with their customers as part of their holisticCustomer Satisfaction Strategy. Social association is changingthe inter-relationships between businesses and people. Mobile devices areleading to information exchange from various sources such as Mobile applications,which are enabling businesses reach and interact with customers at a personallevel as well as gain information. SMAC with their global reach, easy and abundant availability and low overheads are facilitating companies to becomehigh profit businesses.